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Internet connection went down today

jaskyang
Level 2

Yesterday morning, the network was working normally, but the internet was disconnected in the evening, and the network indicator did not work

1 REPLY 1
Shane
Moderator

Hi @jaskyang ,

 

Welcome to the community!

 

We'd love to help see what happened to your service and get to the bottom of this. We tried to use your community details to pull up the account unfortunately it does not show any matching records. To better understand the situation, we'd like to get your account details (Username/Customer ID together with the address on file).

 

In case you need a reference: How do I private message (PM) in the community

 

Cheers!