Internet connection

[jateenpatel15]

Hello Team,
I would like to register for no internet connection from my NBN network. I am receiving red optical light on my modem.
Please advice.
THANKS

[JayeshP9]

Hi Jateenpatel15
Welcome to TPG Community,

You can private message to me your customer ID, username, service address and mobile number so i can check status here.

regards

JayeshP9

[jateenpatel15]

PM sent.
Thanks

[JayeshP9]

Hi jateenpatel15,

Thanks for providing details, Its lookalike we need to investigate your no  sync issue with nbn, For your reference  # 59820637. You will receive update in 48 hours.

Regards

JayeshP9.

[jateenpatel15]

Hello Jayeshp,
Thank you very much for your prompt response and taking my request in to consideration

Highly appreciated.

Best Regards
JATIN