Internet connection

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Level 1b
Hello Team,
I would like to register for no internet connection from my NBN network. I am receiving red optical light on my modem.
Please advice.
THANKS
4 REPLIES 4
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Moderator

Hi Jateenpatel15
Welcome to TPG Community,

You can private message to me your customer ID, username, service address and mobile number so i can check status here.

regards

JayeshP9

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Level 1b
PM sent.
Thanks
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Moderator

Hi jateenpatel15,

Thanks for providing details, Its lookalike we need to investigate your no  sync issue with nbn, For your reference  # 59820637. You will receive update in 48 hours.

Regards

JayeshP9.

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Level 1b
Hello Jayeshp,
Thank you very much for your prompt response and taking my request in to consideration

Highly appreciated.

Best Regards
JATIN