Internet drop out - no data when test connection

[Sandee83]

Hello team,
We have had internet drop out since 14th Jan, logged a fault case on 15th but has not been resolved. Tried to call support but was waiting over an hour. Check nbn outages but none reported

[Jacob_Bowz]

Let's get you back online, @Sandee83! Send through a private message and we'll get you an update on the case.

[fotome4551]

Hello!

Thanks for the info I will try to figure it out for more.

Best Regards,

My Theda Care