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Internet dropout constantly.

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Level 1c

I used My TPG app to test speed. "Network error" appeared. Tried again some minutes later. Message read "unable to detect your internet connection. Please test your connection status"

Tested connection. Message read "Your internet service is online"  

Why am I constantly losing internet connection. Two days now.Most frustrating

2 REPLIES 2
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Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter

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Level 1c

@peter_k wrote:

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter



@peter_k wrote:

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter


Thank you for your response

Customer ID  6505111
Username   chosking23
TPG Community username Jannakie-74
Mobile no. 0488267532