Internet dropouts

[lindataylor63]

I’m living in Georgetown, Newcastle and my internet is dropping out every night for over a week. Can anyone tell me why???

[Angeli]

Hi @lindataylor63, 

There are many factors that can affect your service and we're here to look into it. We'll conduct some tests to determine as to what is causing the drop outs. Flick us a message with your TPG customer ID/username and we'll take care of it.

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