Hi @dphabs, thanks for letting us know. We have arranged a technical specialist to contact you between 11AM and 2PM NSW time today for assistance.
Let us know via PM should you have a preferred contact number and time. Thank you.
Hi @dphabs, we can see that our Technical Team has been in touch and the issue has been escalated to our Engineering Team. The issue has been lodged to NBN Co. and an NBN technician has been booked to investigate further.
Let us know should you have further queries. Thank you.