Internet dropped out

Cha
Level 2
Level 2

Hi, I've been chatting with tech support this morning to help fix a slow connection. The technician performed tests. Now an hour later, my internet has completely dropped out for no apparent reason. Please help.

1 REPLY 1
Cha
Level 2
Level 2

I've just received an initial response via your tech chat support. Her name is Rina, now she is not replying. I still have no internet. Please help.