Internet dropping around 4pm each day

[melcsvb]

Internet dropping around 4pm each day for 2 or 3 mins. (username is hughesct)
Can someone help look into it? 

[PeterW]

Hello melcsvb,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

[Mal_mod]

Hi @melcsvb 

I  was able to check your connection,
I have also  created a ticket for you, please await further instruction / updates from the Engineering Dept. 

ticket Ref:  59972955