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Internet dropping out..... again

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Level 1a
On going issue. 2 “tickets” have been closed during this saga, last one closed this evening. Since the call our internet has dropped out again. Phone line is currently working and sounding like it should with no crackling. Very frustrating past few weeks, almost a month now - no internet since Friday 17th of April.
Can someone please contact and get this resolved. Home schooling, working from home is not possible like this.
Thanks,
Dave

Acc # 6619090
Username: milotic9
1 REPLY 1
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Moderator

Hi there


Welcome to the community,



Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy





kind regards