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Internet keeps dropping out.

2609patrick
Level 2

We have NBN FTTN and it constantly cuts out at different times of the day for different lengths of time. I've been contact by TG multiple times to fix it. After trying every troubleshooting method I've been told to do it still cuts out daily and I have to sometime restart my modem for it to connect. What can I do?

1 REPLY 1
Rica_R
Moderator

Hi @2609patrick,

 

We'd like to have a look at your account and what causing the dropouts. 
Can you drop us a PM with your account details and we'll have this checked. Thanks!