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Internet light flashing but no Internet. NBN

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Level 1a
Hey there. I had my internet drop out this evening, turned my modem off and on again, no change. I then hard reset it to see if that would help. Also no change. I'm assuming It's an external line issue but hoping it's a simple dropout.
2 REPLIES 2
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Level 1
Mine has been out of action since Saturday afternoon
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Moderator

Hi @glilly , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community