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Internet not working and waiting on phone for 20 minutes now.

Level 1

Internet tonight not working or barely. I am on highest plan but am getting download speeds of 8.1 and 9. I have called TPG but noone answering the phone - I've been on hold for 20 minutes with no indication of when the phone will be answered. Any ideas. 

 

1 REPLY 1
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Moderator

Hi @Whoknowswhat,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that you have been in touch with one of our technical specialists who addressed the concerns raised.

 

We have checked the status of your service and it appears to be working now.

 

Should you need further assistance, please let us know. Thank you.