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Internet not working from 12 noon today

Level 2
My internet connection is not working today from 12 noon

Hi @Rallapallisagar,


For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage.


Check our Service Status page for any known outages.


If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage


If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link : Troubleshooting No Internet Connection


In your case, the issue has been raised to our Engineering Team and they have fixed this. Let us know should you need further assistance.