Internet not working - need resolved ASAP!!

[philandsian]

NBN not working. Restarted everything, etc. Still nothing.

Please confirm if service is down. Wamberal, NSW

[Ken-C]

Hi there             

 Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

kind regards

[philandsian]

PM sent Ken

[philandsian]

Thanks Ken.

Internet is now working - not sure what you did but it fixed it. It magically started working after you ran the diagnostics on your end.

[Ken-C · Accepted solution]

Hi there philandsian,

Thats great news, glad its up and happy to help,

Please let me know if you have any further questions or concerns,

All the best

Kind regards