TPG Community

Get online support

Internet not working - need resolved ASAP!!

SOLVED Go to solution
philandsian
Level 2

NBN not working. Restarted everything, etc. Still nothing.

Please confirm if service is down. Wamberal, NSW

1 ACCEPTED SOLUTION

Accepted Solutions
Ken-C
Moderator

Hi there philandsian,

 

 

Thats great news, glad its up and happy to help,

 

Please let me know if you have any further questions or concerns,

 

 

All the best

 

Kind regards 

View solution in original post

4 REPLIES 4
Ken-C
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

philandsian
Level 2

PM sent Ken

philandsian
Level 2

Thanks Ken.

 

Internet is now working - not sure what you did but it fixed it. It magically started working after you ran the diagnostics on your end.

Ken-C
Moderator

Hi there philandsian,

 

 

Thats great news, glad its up and happy to help,

 

Please let me know if you have any further questions or concerns,

 

 

All the best

 

Kind regards 

View solution in original post