Internet not working - waiting on a CALLBACK from technician

[dorothysproul]

Hi - Sorry missed a TPG technician call this morning 9 am - 10 am Apologies.!
Internet not working - reset NBN box = still not working.

Now the nbn box has 2 solid green lights on BUT and the upstream green light is blinking.                  

I believe this means the problem is outside my property?

Please contact me via an online chat - thanks!  Or can technician call me now??

[Anonymous]

We responded to your initial post located here and still awaiting response from you. Send us your details to better understand the situation.

Regards,

Hi - Sorry missed a TPG technician call this morning 9 am - 10 am Apologies.!
Internet not working - reset NBN box = still not working.

Now the nbn box has 2 solid green lights on BUT and the upstream green light is blinking.                  

I believe this means the problem is outside my property?

Please contact me via an online chat - thanks!  Or can technician call me now??