Welcome to the Community!
Thanks for raising this with us. I tried to pull up your account using your community details to check what's affecting your service, however, I'm not able to find an exact match.
Can you send me a PM providing your TPG username / customer ID and the service address so we can check it for you? For your reference: How do I private message (PM) in the community
Thank you for providing your details via PM. It seems like your connection has been restored already. What what I can tell, your service reconnected on February 23 at 7:50AM.
Are you still having trouble with the internet? Let us know if you do so we can check it further.