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Internet not working

Yosepoh87
Level 2
The Internet is not working since yesterday and i try to get support by chat and there is no answer while 3 hours
1 REPLY 1
luisc
Moderator

Hi Yosepoh87,

 

You have an ADSL service, could you check if there is a dialtone present, it must be clear.

If so, the troubleshooting will be checking with spare router, if any filter please removed while testing.

 

https://www.tpg.com.au/support/problems_connect_internet.php

 

If not dialtone, please contact technnical support as earliest you can.