Internet not working

[Emilyscox9]

Internet connection is not working - I have paid my most recent bill so that is not the issue

Current lights green on the router - power, 2.4G, 5G, WAN

[Riezl]

Hi @Emilyscox9,

Welcome to TPG Community!

We have located the account using your community details. We have checked the status of your connection and it appears to be up and running now.

If you're still having issues connecting to the internet, please let us know so we can investigate further. Thank you.