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Internet service is Terrible

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Level 1c

For the last month or so the Internet has been dropping out and slow. With the current situation and people working from home this is not acceptable. I have called but your tech guys provide no answers and act very dodgy. I even caught him lying to me about my connection issues.

Today I have 1mbps down and around 9mbps up.. this is not acceptable.

If you cant resolve this soon I will be forced to find a better provider.

I cant even load the speedtest site to upload my test results.

1 REPLY 1
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Moderator

Hi @Madnezz01 

 

I have requested for our Helpdesk Team to investigate and requested for someone to call you back ASAP with an update.

 

Regards,

Karl