Internet slow

ibilton571
Level 2
Hi there, I’ve recently moved houses and the internet connection went in 2 days ago. However, it is very slow, hovering around 18.55 Mbps per internet test. I have tried turning it on/off. Is this something you can look into to.
Thanks,
Isabelle
1 REPLY 1
Angeli
Moderator

Hi Isabelle, 

 

We'll take a closer look on your service speed performance. Send us a PM with your TPG customer ID or username along with the latest speed test results today please. 


How do I private message (PM) in the community

 

Regards, 

Angeli