Hi I got a message from TPG let me connect the modem. I did everything. Now the modem is good. The four lights are all turn blue. But on the router, the internet light still off. So I sill can’t have internet. Could you tell me what do I need to do now
Your service looks like it should be ready to go. I can see your modem is trying to connect, but it has the wrong password configured. You will need to update the password in your modem/router settings as per the link below.
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Your service looks like it should be ready to go. I can see your modem is trying to connect, but it has the wrong password configured. You will need to update the password in your modem/router settings as per the link below.
