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Is there a minimum cancellation period

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Level 1

Hi. I am wishing to cancel my NBN plan but wanted to know if there is a minimum cancellation period? I am no longer in contract so am guessing there should be no issues/minimum? Please can you confirm this for me

1 REPLY 1
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Moderator

Hi @adamchrisfrith1, please be advised that there's a minimum 30 days notice period should you wish to cancel the service.

 

By the way, are you experiencing any issues with your service?

 

Please let us know if we can be of any assistance. Thank you.