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It has already been 20 days and I am still not connected

Level 1a
Why does it take so long?
It has been 20 days now and this is unacceptable. Who do I have to speak to in order to get this moving. In this day and age and with the current situation it is impossible to work under these circumstances without Internet.
I just get passed on to someone else who cannot help

Hi @Ayeshe13,

Welcome to the community,


Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?


Kind regards,



Replied via PM