Get online support
Hi we have just connected to ADSL2+ and the downloads are slow.
Speed test has been done
ping 34ms
download speed 4.08mbps
upload 0.60mbps
Also, while downloading via wifi or cable speed reaches only 1mbps.
Hi @mama,
Welcome to the Community!
We have managed to check the status of your connection and we are not detecting any fault on the line at the moment.
Nevertheless, we would like to check if the speed can be improved. Please send us a private message with your best contact number and available time to receive so we can arrange a Technical Specialist to contact you for troubleshooting.
We'll wait for your response. Thank you.