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Latency issues through Xbox live

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Level 1

I've tried all the tests, ethernet cable, swapping from 5Ghz to 2.4Ghz, restarting the modem/router, etc. 

 

Latency is sitting around the 140 mark and has been for the last few days now. Will sometimes go okay for a few minutes but then spikes again. This is at all times of the day and even worse after 7pm. No devices are connected except for the xbox when trying to play. 

 

Does anyone know how to fix this issue?

 

 

1 REPLY 1
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Moderator

Hello fkrsai,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
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I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download