Low download speeds

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Level 1a

Hello, I have just joined with TPG and got the fastest plan I could, however, the download speeds are only 20???

 

how do I speed this up?

1 REPLY 1
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Moderator

Hi @twallace0484 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community