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Max number of logins in mailbox

Level 2

Hello I am unable to access my webmail/post office email account as message says 'max number of logons'.  Here is the message I get all the time and cannot access my mailbox . I have tried via Chrom3 and Via Mozille Firefox and still the same message displays.



he error message returned from the server includes:

SQLSTATE[42000] [1203] User atmail already has more than 'max_user_connections' active connections


Once the database connection details have been resolved, reload your browser to continue with the session.


I have logged this with your Technical Support people over 3 days ago and it was to be escalated to the Postmaster.  My thanks, would really appreciate a speedy resolution.