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Moving address with gap between leaving old an starting new address

almani59
Level 2

I am leaving an address with a period of several weeks befoe moving to a new address in the same area.

I want to keep the phone number live during this period where there is no physical connection for my NBN service.

How can I do this?

I spoke to 'moving' phone service but don't think they understood what I was driving at.

IE How can I retain my phone service while between permises.

It is a small business account.

1 REPLY 1
Anonymous
Not applicable

Hi @almani59,
 

We will check and coordinate this with our Account Specialists on how to keep the home phone number for the new address if there is no available NBN service. 

Could you send us the following details via PM.

 

First name: xxxx
Last name: xxxx
Phone number: xxxx
Username / email address: xxxx
Are you the account holder?: Yes/No
Date of birth: xxx

 

How to send a PM?