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Moving home with no progress on installation

brianych
Level 2
Hello, on the 8th of June 2023 I submitted an NBN Moving Home Request to be installed by the 25th of June.

I would like to know the whether the installation has gone well or not. And also, I got a TPG modem with me in current address. Can I use it again in my new home and install it without technicians?
1 REPLY 1
Shane
Moderator

Hi @brianych 

 

Let us help and take opportunity to check the status of the service relocation. Could you send us a PM with your details to proceed? 

 

How to send a PM? 

 

Regards,

 

Hello, on the 8th of June 2023 I submitted an NBN Moving Home Request to be installed by the 25th of June.

I would like to know the whether the installation has gone well or not. And also, I got a TPG modem with me in current address. Can I use it again in my new home and install it without technicians?