Moving home

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Level 1b
Recently moved home. Cannot get through phone service even online chat. What is the best way go contact support with regards to moving home?
1 REPLY 1
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Moderator

Hi arminlaxina632,

 

My apologies if you are not able to reach our support people.

You could use the online portal

https://community.tpg.com.au/t5/Broadband-Internet/How-to-Change-NBN-Plan-Online-via-TPG-My-Account/...

 

if you are still encountering technical difficulties, we are definitely happy to help.