Moving

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Level 1a
Hello,
I have already talked to you about moving house and reconnecting.
But i havent got any support yet from you and for the last 4 days i am trying to chat online which is total bull**.

My current address is 4/76A Quay street Bundaberg west QLD 4670 and i am moving to 10 green avenue, branyan, Bundaberg QLD 4670.

I have got the modem but i dont know how to active it in my new address.

Please update me about it cause i am suffering a lot due to no connection.

Thank you