Hi @eugenietouton ,
Welcome to the community!
Thanks for raising this to us, we'd love to help and arrange a call from one of our Account Specialists to dicuss details of service relocation and options while awaiting for the completion of home renovation. Please shoot me a private message with your account details (Username/Customer ID together with the address on file.)
Hi there, I’m doing renovation in my place in Sydney so We are moving out for 4 months.
Is it possible to change the address for our internet so we can use it in our new place ?