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My Cancellation status

Level 1

Hi,

 

I sent the cancellation request via email and website on 3/11 but still no reply yet. Could you let me know what is the current status ASAP please?

 

Regards,

Kim

1 REPLY 1
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Moderator

Hi @ericyks

 

Welcome to the Community!

 

I've located your account using your Community details and can see that one of our Account Specialists has tried to reach you yesterday but was unable to get through.

 

I've chased this now with our Accounts Team and has requested for them to reply on your email as requested.

 

Should you need further assistance, please let us know.

 

Regards,