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My own fetch box can't connect

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Level 1
Level 1

I have my own fetch box and just got the NBN fibre to house connected.  The internet is working but I can't get the fetch to connect via WIFI.  I have spoken to TPG and gone through things but still no connection.  I told the girl I don't think I can get it with TPG like I did with Telstra, she really didn't seem to know.

 

Can any honestly tell me can it be connected.

1 REPLY 1
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Moderator

Hi @kf,

 

Welcome to the community!

 

We'd like to confirm if the Fetch TV is the only device having issue to connect with your Wi-Fi network. If so, we advise to contact Fetch TV Support for further troubleshooting.

 

Note: We do not have any reference on how to setup Fetch TV device(s).

 

 

Let us know should you require further assistance.

 

Cheers!