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NBA League Pass Streaming keeps on buffering on NBN50

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Level 2

I've been streaming NBA League Pass --> https://watch.nba.com for the past few weeks without any issues. However, today it keeps on buffering and is completely unwatchable. I've tested other streaming sites and can watch 4k Youtube videos and HD Netflix videos without any issues.

 

I've also tested my mobile data and NBA League Pass --> https://watch.nba.com works perfectly fine.

 

Could you please advise if TPG is throttling NBA League Pass CDN (Content Delivery Network)?

 

Any sort of assistance would be greatly appreciated.

3 REPLIES 3
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Level 2

PM Sent @peter_k 

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Moderator

Hi

 

TPG does not throttle any particular application or Website.

If you were able to stream 4K Youtube or Netflix at the same time you were having the issues you know that the Network was delivering good speeds.

I know you tested via a Mobile service but there must have been some congestion somewhere regarding the NBA Website.

Can you confirm if it has returned to normal now?

 

Regards,

Peter