TPG Community

Get online support

NBN Box flashing red with click-clicking sound

Level 2

Woke up this morning to no Internet.  


Checked the modem and then NBN Box.  Modem seemed ok so pulled power cable on NBN Box to reset it. Replaced power cable of NBN box and now BLUE light's on but RED light is flashing and there's a regular, every two seconds or so, click-click coming from it.  


Have checked the outage page of NBN for my address and there are to recorded outages in my area or address. 


My NBN service has been rock solid since it was installed in 2018.


Waiting of TPG NBN tech to call but is there an easy fix I can do myself to avoid the need fort tech advise.


Hi @Boda


We'll check on your connection status. Send us a PM with your TPG customer ID or username and we'll discuss it from there. 

How do I private message (PM) in the community