I have spent days trying to rectify the situation and have spent the whole time without internet.
I finally received my modem in the mail only to be told I need an NBN connection box to plug in my modem. I have just moved in to this property and it is HFC compatible but I’m assuming the last tenant took the nbn box with them.
I have spoken to my realestate agent about the situation but she is also unable to do much as the tenant said they sent it back to Telstra.
I am in need of a replacement nbn connection box, can somebody tell me how I can organise this?