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NBN Continuous Dropouts

Level 1a

Hi, I have experienced drop-outs of 1-2 mins for the past 2 days. We put it down to the windy weather, but the drop-outs are continuing. 

I have looked through the community pages for help but it looks like tech intervention is required. 

 

Can anyone assist, please?

1 REPLY 1
Moderator

Hi @JASPER , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community