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NBN FTTC SL Bundle / BYO Modem TP=Link AC2100

mrbgts
Level 2
I applied for an NBN connection and gave me an NBN50 FTTC SL bundle because the customer service said our address fas the FTTC.
I bought my own modem TP=Link AC2100. Is this compatible for the NBN bundle given to me? As there's only an RJ11 wall socket inside the house, no other NBN box or whatsoever.

Thank you
1 REPLY 1
Shane
Moderator

Hi @mrbgts,

 

Is this a new address? If only RJ11 is available it is either the available NBN is FTTN or you need to have an NBN Box. Could you shoot us a PM with your details so we can check this on our end. 

 

Note: NBN FTTC connection requires VDSL2+ modem.

 

How to send a PM? 

 

I applied for an NBN connection and gave me an NBN50 FTTC SL bundle because the customer service said our address fas the FTTC.
I bought my own modem TP=Link AC2100. Is this compatible for the NBN bundle given to me? As there's only an RJ11 wall socket inside the house, no other NBN box or whatsoever.

Thank you