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NBN NCD flashing Red & making sound

chahine6974
Level 2
Level 2
‎01-10-2021 07:38 PM
NBN NCD box started flashing red and making an annoying sound, the Internet is not working after tonight's severe weather conditions.
I Did a connection status test and results showed: Modem detected (faulty) and data (faulty).
No reports on NBN website of outages in the area.
Reported to TPG awaiting call back.
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1 REPLY 1
Shane
Moderator Moderator
Moderator
‎02-10-2021 07:56 PM

Hi @chahine6974,

 

Welcome to the community!

 

Thanks for raising this to us. I would love to help see the status of the reported fault, please drop me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

NBN NCD box started flashing red and making an annoying sound, the Internet is not working after tonight's severe weather conditions.
I Did a connection status test and results showed: Modem detected (faulty) and data (faulty).
No reports on NBN website of outages in the area.
Reported to TPG awaiting call back.
0 Likes
Reply