NBN activation

Level 2
I’ve received a few messages asking me to connect my NBN modem ASAP to activate but when I did exactly as per video demo it did not work at all. Checked my installation status it says it is under progressing and we are working hard to get it activated ASAP. What should I do now?

Hi there             

 Welcome to the community,


Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy



kind regards



Level 2
Thanks my mobile is 0438818733. Regards, Bo
Level 1c

Hi Ken-C, I have the same problem.
Can you also help me out?