NBN connection box has no power

[Sar84]

Hi unfortunately yesterday I had a thunderstorm come through and now I have no NBN connection as the box on the wall has no power the modem has power just not the connection box I have lodged a fault but so far nothing has happened, I also rang this morning and was told that the issue was resolved but it is not, hopefully someone on here can help me rectify this problem

[Shane]

Hi @Sar84,

Let us help check the status of the escalated fault and better understand the situation. Could you shoot us a PM with your details.

How to send a PM? 

Regards,

Hi unfortunately yesterday I had a thunderstorm come through and now I have no NBN connection as the box on the wall has no power the modem has power just not the connection box I have lodged a fault but so far nothing has happened, I also rang this morning and was told that the issue was resolved but it is not, hopefully someone on here can help me rectify this problem

[Sar84]

I have pm'd my details