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NBN connection light flashing red and making clicking noise

Debsteve151
Level 2
Level 2
‎08-04-2022 09:17 PM
Have turned unit off and restarted, nothing. Neighbours have no faults.
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Anonymous
Not applicable
‎08-04-2022 09:20 PM

Hey, Debsteve151.

NBN box with flashing red lgiht is a sign of a possible line issue or faulty equipment. Let us have a look and get to the bottom of this, could you send us a Private Message with your details (Username/Customer ID together with the address on file)?

 

Regards,
 

Have turned unit off and restarted, nothing. Neighbours have no faults.

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Debsteve151
Level 2
Level 2
‎08-04-2022 09:31 PM
Hi Shane, sorry new to this. How do I send a private message here?
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Anonymous
Not applicable
‎08-04-2022 09:40 PM

It's alright, here is a link (https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093) on how to send a Private Message.

Hi Shane, sorry new to this. How do I send a private message here?

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