NBN connection

[jeza]

Can you please help we have just moved into a new house. the NBN box is right out front with cables in it and ducted to house. both adjoining houses have NBN however mine says it is not ready surely its just a case of someone making the connection. 

Thanks Jeremy

[Angeli]

Hi @jeza, 

Do you have an existing application or NBN account with us? If there is, please send your username via private message and we'll take it from there.

Thanks,

Angeli