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NBN dropouts

Level 1
Since changing from ADSL, which was very reliable, to the NBN I have had frequent dropouts in internet connection and it is very unreliable. My husband works from home and is getting very frustrated. Help!

Hi @LozT,


Welcome to the Community!


Please send us a private message with your customer ID or username so we can check what is causing the connection drop outs.


We'll wait for your response. Thank you.