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Hi phil2
I am reviewing your case, let you know soon
Thanks
My records shows still on progress, we will contact you as earliest possible for an update
Thanks
Hi Luis –no one has contacted us yet and we are still experiencing frequent dropouts every single day. This ticket has been open for over two weeks and we have no concrete answer (we've had the issue with frequent dropouts since we moved to NBN –we haven't had a functioning internet connection since) . Could you please tell me what is exactly TPG doing to look into this. If I understand what you're doing and how much time you need I don't need to post here every three days that my NBN is still not working