NBN frequent dropouts

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Level 3

NBN is down again. Can you please provide an update on the ticket that has been open for over 4 weeks... As I said in the 30+ posts before this one, our NBN 50 connection is useless since we moved to NBN in April!

Every single day we get frequent dropouts. Two NBN technicians have already been here and the NBN model has been changed (although the first one was used for a few weeks only...)

PLEASE HELP!!!! I NEED SOME KIND OF RESPONSE AND ACTION ON THIS ISSUE!

2 REPLIES 2
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Moderator

Hi @Phil2 

 

 

Welcome to TPG Community,

 

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  

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Moderator

Hi @Phil2 

    I can see NBN  DB Sigal to your NTD is low, I am losing to a ticket to NBN now 

Thanks 
Rajen