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NBN fttp dns not responding

Level 1b

Hi there,

Ive had this issue on and off for a while, internet and wifi will drop out, with the only solution being to reboot the router. I have upgraded my old router to a d7000v2 nighthawk, but still the same issue.

DNS is setup in the router ok, and is set to automatic in windows.

Could i get some feedback on this issue please

2 REPLIES 2
Moderator

Hi @Inverted,

 

Welcome to TPG Community!

 

We have located the account using your community details.

 

We are not detecting any fault on the line or network that may affect the performance of your connection, but we'd like to investigate further.

 

We have arranged a technical specialist to contact you before 7PM NSW Time today.

 

Should you have a preferred contact number and time, please let us know.

 

Let us know should you have further queries. Thank you.

Highlighted
Moderator

Hi @Inverted, thanks for sending your contact details via PM.

 

We have advised our Technical Team to contact you tomorrow before 3pm NSW Time.

 

Let us know should you need further assistance. Thank you.