NBN in

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Level 1a
No NBN internet from yesterday morning.
1 REPLY 1
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Moderator

Hi @amitaad2003,

 

For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage.

 

Check our Service Status page for any known outages.

 

If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link : Troubleshooting No Internet Connection

 

In your case, an NBN technician has been booked to fix the issue and you'll receive an update via SMS or phone call regarding the schedule.